The overview tells you why we built it the way we did. This page is the reference: sixteen capability areas, every module a clinician actually opens, every workflow a facility actually runs. Skim it, jump to what matters, or read it cover-to-cover.
The infrastructure under every feature — multi-tenant by design, hardened for clinical-grade availability, and audit-ready from the first login.
Per-facility data isolation with tenant-aware queries on every read and write.
Session-based login, password reset, and role-driven access enforced server-side.
Phone, tablet and desktop layouts — designed for trolley-side use, not just demo screens.
Typed client with retry, timeout, and consistent error surfacing across the frontend.
Every record, every edit, every export — keyed to the user, queryable from day one.
Liveness and readiness endpoints for orchestration and uptime monitoring.
In-flight requests drain cleanly on deploy — no half-written records.
Machine-readable logs with request IDs for traceable incident response.
Schema-validated input on every endpoint — bad data is rejected, not stored.
The resident record — the centre of CarePoint. Sixteen tabs covering every clinical artefact, from admission through to discharge and re-admission.
Searchable list with ward, room, status, GP and allocation filters.
Guided admission workflow capturing demographics, conditions, allergies and next of kin.
Every clinical artefact on one record:
Allocate individually, by ward, or across the whole facility — staff see only their own.
Discharge, re-admit, and transfer workflows with the full historical record preserved.
Discharge summaries, imaging, photos and signed consents attached to the resident.
Fourteen chart types covering aged-care clinical work end-to-end. Bulk entry across multiple residents, with care minutes computed as you chart.
Wound, Bowel, Weight, Vitals, Pain, BSL, Fluid, Food intake, Repositioning, Sleep, Mood, Continence, Lifestyle, Exercise.
Bulk entry across multiple residents simultaneously, with role-based chart visibility.
Upload wound photographs directly to the chart entry — tracked over time.
Care minutes auto-attributed on nine chart types, feeding the AN-ACC and care minute dashboards.
Threshold-based alerts (e.g. BGL > 11, weight loss trend) surfaced in context, not in an inbox.
Five form types, full lifecycle workflow, SIRS Priority assessment, and auto-generated referrals — every incident traceable from occurrence to closure.
Typed forms for Fall, Wound, Behaviour, Medication and General incidents.
Open → Under review → Closed, with status changes timestamped to the user.
Threaded comments from management and clinical staff during review.
Facility-configurable incident form builder — fields, options, required logic.
Priority 1 and 2 incidents flagged, with notification draft auto-generated.
Fall incidents auto-create a physiotherapy referral in the queue.
Falls trends, types, time-of-day patterns and CSV export.
Full incident record with audit trail of every status change and comment.
A full medication chart connected to the Medication Administration Record. Every interaction logged, every missed dose flagged, every allergy warned at point of administration.
MAR grouped by time block — morning, midday, evening, bedtime, PRN, other.
Given, Missed, Refused, Held, PRN Given — each with timestamp and signing staff.
Round-based view across a ward, sized for the trolley tablet.
Resident-level MAR with 7-day administration history visible inline.
Pre and post-administration effectiveness captured for every PRN given.
Drafted follow-up workflow queued for the next shift automatically.
Administration events composed into a progress note thread on the timeline.
Multi-dose frequencies routed into the correct time blocks automatically.
Allergy alerts surfaced at the point of administration — acknowledged in line.
Seven referral disciplines, role-based acceptance, urgency tracking — and a round-trip back to the resident record.
Seven disciplines supported:
Open, Accepted and Closed states with role-based acceptance restrictions.
Auto-notification on creation, acceptance and closure to the relevant staff.
Linked resident context — diagnoses, allergies, recent charting — attached automatically.
Filtering by urgency (Routine, Urgent, Emergency), discipline and status.
Track what's allocated to which resident, where it is, when it was serviced — and what comes back.
Facility-wide inventory with category, serial, service history and cost centre.
Allocate to a resident, track return, and view the full historical chain.
Resident-level equipment tab and facility-level inventory view, with search and filters.
The facility, at a glance. Care minutes against target, incident trends, falls analytics — derived from work staff are already doing.
Live tile view of beds, allocations, open incidents and clinical alerts.
Delivered care minutes against AN-ACC funded target, per shift and per resident.
Frequency, location, time-of-day and resident-level falls trending.
Incident type trending across configurable date ranges, with CSV export.
The handover report composes itself overnight — open incidents, missed medications, clinical alerts and progress-note highlights ready for the next shift.
Per-ward or all-wards, with configurable time windows for the reporting period.
Choose which sections appear — open incidents, missed meds, alerts, progress notes, charting highlights.
Read on the floor on a phone or tablet — no printouts required.
Role-attributed, category-tagged clinical notes — threaded back to the timeline that every shift relies on.
Categorised notes (behaviour, skin, nutrition, family) with role attribution.
Filterable, searchable feed across a resident or a ward.
Every event from every role on one chronological feed, role-coloured for clarity.
Twenty-four configuration sections, grouped into four functional families. Your administration team owns the system — no support ticket required.
Create, deactivate, reset passwords, assign roles.
Granular permission editor — every action toggleable per role.
Create and configure wards, with bulk room creation.
Per-ward room management with bed-state visibility.
Historical resident records, restorable on re-admission.
Queryable record of every system change for accreditor review.
Bulk import for residents and reference data.
Facility-configurable form builder with required-logic fields.
Per-incident-type field configuration.
Add, rename and configure referral disciplines.
Build new chart types with field configuration and care-minute attribution.
Domains, goals, interventions and review cadence per facility.
Assessment template builder with scored fields and risk ranges.
Per-facility visibility configuration — chart types, forms, fields.
Section visibility and time-window configuration.
Progress note category management.
Alert rule configuration with auto-resolve options.
Facility-wide falls dashboard with drill-down.
Cross-facility incident register and analytics.
Priority 1 and 2 incident register, exportable.
14 indicators with benchmark comparison and drill-down.
Facility-wide care minute reporting.
Branding, contact details, hours, key personnel.
Environment, version, integration status, and diagnostic info.
Signed ACD and GOC records, with version history and review-due alerts — surfaced on the summary and at handover.
Current directive captured with limited-treatment status and witness details.
Signed PDFs attached to the record, accessible to authorised roles only.
Every prior version retained — read-only — with the signing event recorded.
Configurable review cadence with due-date alerts to the responsible RN.
Eight standardised tools with automatic scoring, AN-ACC suggested classification, and the NQI reporting suite computed from clinical work already done.
Standardised tools shipped, all auto-scored:
Subscored fields, risk-banded results, and review-due tracking per resident.
Cross-resident view of completed and due-for-review assessments.
Suggested class (2–13) from DEMMI, MMSE, BRUA, GDS-15 and Braden scores. Trajectory badge across history.
14 indicators with availability status, national benchmark comparison, drill-down and date-range filtering.
Automatic raw-to-interval score conversion using the de Morton table.
A separate, read-only experience for family members — configured per facility, with administration controlling exactly what is visible.
Family-role accounts on a separate authentication flow from clinical staff.
Configured summary view — GP name and clinic, mobility recommendations, key contacts.
Administration chooses which chart types are visible to family members.
Per-form visibility — and per-field where required.
Active medication list as a safe subset of fields, configurable per facility.
Authorised, audited, and reviewed on schedule. The compliance burden carried by the system, not the next clipboard.
Chemical, environmental and mechanical practices captured with full authorising detail.
Every status change, edit and review recorded against the user.
Consent forms and behaviour support plans attached to the record.
Due-date alerts to the responsible RN — no review missed because of a calendar.
In-app notifications that surface what the next person on shift needs to know — without becoming an inbox to clear.
Referrals, alerts, comments and review-due events — delivered to the role that owns them.
Live polling so notifications appear without requiring a reload.
Tell us what mattered. We'll bring a configured CarePoint to your screen and walk it with you — only the parts you care about.