An EMR for Australian aged care

Built by nurses, for the heart of aged care.

CarePoint is the electronic medical record built around the resident, the shift, and the Quality Standards — designed alongside the people who actually use it.

What's inside
14hrs / week
Documentation time returned to a typical RN.
96%
Of NQI fields auto-populated from charting and assessments.
2clicks
From a documented incident to an SIRS notification draft.
24/ 7
Australian-hosted, audited, and supported by a real clinical team.
The resident record

Sixteen tabs. One resident. No second system.

Every clinical artefact about a resident lives in one record — care plan, charting, eMAR, incidents, restrictive practices, ACDs and forms. Click through the tabs to see what each one actually contains.

A Tuesday in residential care

What a shift looks like when the record keeps up with you.

We built CarePoint by sitting on the floor with the people who actually use it. Here's a single shift, told through the moments where good software stops being abstract.

Photo slot Hands holding a printed shift handover beside a tablet — the printed sheet half folded away. Warm morning light through facility windows. Real Australian aged-care setting (residential).
07:00
Registered nurse · start of shift

The handover writes itself overnight.

Every charting entry, incident, missed dose and family note from the night shift composes itself into a structured handover. The RN reads it on the floor — not at a printer.

"We stopped photocopying the 7am sheet six weeks after we switched."
Medication round · Wing BLive
EWMr Walsh · Metformin 500mg08:31
EWMrs Hartmann · Apixaban08:34
EWMrs Bianchi · Insulin — review BGL first08:38
EWMr Patel · Atorvastatin08:42
08:30
Endorsed enrolled nurse · med round

eMAR that respects the trolley.

Sign in once, work through the round on a phone or tablet, and the missed-dose follow-up queue is already drafted for the next shift. Clinical alerts surface the resident-specific context — BGL, allergies, recent PRN — without leaving the screen.

Photo slot Allied-health worker (physio or OT) seated next to a resident in a sunlit communal area — looking at the resident, not the screen. Mobile or laptop visible but secondary.
11:00
Allied health · care plan input

Mobility goals updated where everyone can see them.

The physio's note doesn't go into a folder. It lands on the care plan, the timeline, and the next handover automatically — and is colour-coded by role so the next RN knows where it came from at a glance.

Incident · Mr K. WalshOpen
!Unwitnessed fall · Room 1714:02
PCVitals taken, no injury observed14:08
RNSIRS Priority 2 — draft ready14:14
RNFamily notified · referral to GP queued14:21
14:00
Registered nurse · incident response

Two clicks from incident to SIRS.

The incident form, the family notification, the auto-generated referral, and the SIRS notification draft are all branches of the same record. The RN documents once, the rest of the obligations follow.

Photo slot Family member at home in evening light, viewing a clean read-only timeline on a tablet. Calm, considered — not a marketing-glossy stock shot. Could also be an over-shoulder of the actual Family Portal screen.
19:00
Family portal · read-only

Families see what they should — and only that.

Configurable, read-only access to the parts of the record the facility chooses to share. Less phone time for the nurse in charge, more confidence for the people who love the resident.

Built for every role on the floor

One platform, six perspectives.

The same record, rendered for the role using it. A carer sees a task list. A DON sees a governance dashboard. An allied-health practitioner sees the plan they own. Nothing is hidden — but nothing is in the way either.

Compliance, by default

Your evidence is collected on shift, not assembled the week the accreditor arrives.

Every clinical entry in CarePoint is timestamped, signed, and counted toward the Quality Standards and NQI program as it's written. When the accreditor walks in, the evidence is already arranged — by you, on the floor, weeks before you knew they were coming.

  • Automated NQI reporting — pressure injuries, falls, weight loss, polypharmacy, restrictive practices, medication management
  • Live AN-ACC classification with care-minute tracking against your funded target
  • SIRS Priority 1 & 2 notification workflow with draft auto-generation
  • Full audit trail on every record, every edit, every export — keyed to the user
Explore the compliance suite →
Configured to your facility

Your workflows. Our scaffolding.

Every facility has its own forms, its own assessments, its own clinical alert thresholds. CarePoint gives you the components — you assemble the system you actually need, without waiting on a vendor change request.

01 — Clinical scaffolding

Forms & assessments you control.

Build progress note categories, incident forms, referral types, chart templates and assessments that mirror how your facility already works. Updates roll out instantly — no developer in the loop.

  • Progress note categories
  • Chart templates
  • Incident forms
  • Assessment library
02 — Care plan engine

A care plan that bends to the resident.

Configure care plan domains, goals, interventions and review cadence per facility. Alerts and assessments anchor back to the plan, so the document stays a working tool, not a stored artefact.

  • Care plan configuration
  • Clinical alert thresholds
  • Review cadences
  • Restrictive practice workflow
03 — Governance

Who sees what — at the level of a field.

Wards, rooms, users, roles, family portal visibility, handover content — all configurable down to the field. Audit log captures every change for accreditor review.

  • Roles & permissions
  • Family portal config
  • Handover config
  • Audit log
Our nurses stopped asking how to use CarePoint about two weeks in. They started asking what else it could do for them. That's the difference between software you tolerate and software your team actually owns. — Director of Nursing, 96-bed residential facility, regional Victoria
See it on your own residents

A 20-minute walkthrough, on your facility's terms.

We'll bring a configured CarePoint environment to your screen and walk through the workflows your team runs today — handover, charting, eMAR, incidents and the audit. No slide deck.

Book a demo Talk to a clinician on our team

Australian-owned · clinician-built · no contract required to see it.

Book a demo